Integrate PagerDuty with webhooks

Learn to integrate PagerDuty using webhooks.

BrowserStack Test Observability provides custom payload templates to integrate webhooks with PagerDuty.

Follow these steps to integrate webhooks with PagerDuty:

1. Open Settings > Webhooks of your project and click Create webhook.
2. Enter a webhook name and select an event type.
3. Click Add trigger condition and configure filters from the available options.
4. Click Create PagerDuty incident.
5. By default, POST method and the URL to PagerDuty’s create incidents API is selected. You can select PUT method or change the URL if you need to. You can also click + to add variables to the URL.
6. Edit the payload body including the variables and key-value pairs according to your specific use case. You can include variables by clicking the Variables menu and selecting any variable.
7. Select the type of Authorization from the Authorization tab.
8. Add optional headers as key-value pairs from the Headers tab.
9. Add optional parameters as key-value pairs from the Parameters tab.
10. Switch on Re-trigger webhook if the build starts passing if you want to retrigger the webhook when the build passes.
11. Click Test Webhook.
12. Click Create.