Email Notifications

Stay updated on the testing activities in your organization. Customize the types of email notifications you want to receive.

You can configure two types of email notifications on Test Observability:

• Build Insights emails
• Daily Summary emails
• Alert emails

Build Insights emails

You can configure the Build Insights email to receive an email after each build is completed. The email contains a quick snapshot of each build run, including the following:

• Build Metadata (Status, Duration, Git Commit, CI Job ID, and more)
• Test Status Breakdown (Number of Tests, Passed, Failed, Skipped)
• Smart Test Statuses (New Failures, Always Failing, Flaky Tests, Muted Tests)
• Failure Categories (Breakdown of tests by Failure Categories with Smart Failure Analysis)

Clicking the email content will take you to the Build Insights view on Test Observability so you can start debugging. Test Observability lets you choose which builds to include in the Build Insights emails.

Daily Summary emails

The Daily Summary email provides a snapshot of all builds run on the previous day in your projects, which includes the status of tests in your projects, build runs with the maximum number of failures, a summary of failed tests, etc. You can check the Daily Summary email in your inbox every morning and review the previous day’s testing activities. If something is broken, you can quickly look into those builds or projects and fix them.

Test Observability lets you choose which projects to include in the Daily Summary emails.

Alert emails

You can configure Alert emails to receive an email when your custom alerts are triggered in build runs. The email lists all the alerts that were breached. It also contains build metadata like status, duration, Git commit ID, CI job ID, and more.

You can click the View Build Insights button on the email to view the Build Insights on Test Observability and start debugging. Test Observability lets you subscribe to email notifications on all of your custom alerts or specific alerts. You can also choose your alerts based on the intensity (Critical or Warning) level of the breach.

Configuring Email Notifications

You can configure Email Notifications at the Project level.

Project level

1. You can subscribe or unsubscribe yourself or add others to notifications at Settings > Notifications. Alternatively, you can click the kebab menu on the top-right of Build Insights page.
2. Switch on the toggle in the top right. If this toggle is switched off, email notifications will be disabled for the project.
3. Click Add to add yourself or other BrowserStack users to the list of users. This list is unique for each project.
4. Click the gear icon against a user to update the email notification settings.
5. Switch on Build Insights, Daily Summary, and Alerts toggles as per your requirementy. In the checkbox that opens, you can choose All Builds or Specific Builds. You have further configuration options to choose from in Build Insights and Alerts.

User email preferences

Users can disable notifications or unsubscribe from email notifications in the user preferences.

1. Click Integrations on the sidebar, and click Configure next to Email.
2. In the Manage subscriptions window, click the Configure option against Daily Summary or Build Insights to configure your email settings.
3. In the Daily Summary configuration, you can switch the toggle button on or off against each build. Click Save to save your configuration.
   
4. Similarly, in the Build Insights configuration, you can switch the toggle button on or off against each project.
   
5. Click Save to save your configuration.

If a user disables the check boxes next to Daily Summary, Build Insights, and Comment Notification, they will not receive any emails until they re-enable them.

Troubleshooting if you aren’t receiving any emails

If you are not receiving any emails despite being added to a project and subscribed to Build Insights or Daily Summary emails via the Settings > Notifications, you will have to check your user email preferences.

Head to Integrations, and click Configure next to Email.

This will open a modal. Ensure that the check boxes next to Daily Summary and Build Insights are marked. If these are not checked, you will not receive any emails despite them being configured in the project-level settings.