Integrate Low Code Automation with Issue Trackers

Learn how to easily report and track bugs or issues in your test runs directly without navigating away from Low Code Automation.

Integrate Low Code Automation with Jira

Depending on your Jira instance type, choose the appropriate procedure:

• Jira on cloud
• Jira self-hosted

Prerequisite

Ensure that you have an Atlassian user account.

Jira on cloud

To integrate Jira with Low Code Automation on cloud:

1. Sign in to Low Code Automation.
2. Select Integrations from the left pane.
   
3. On the Integrations page, click Connect under the Jira logo.
   
4. Select Jira On Cloud from the Instance Type menu.
5. You can connect Jira with OAuth or using PAT.
   • a. Connect with OAuth
     • Redirects you to the Atlassian access page.
     • Click Accept to allow BrowserStack Jira Integration access to your Atlassian account. On successful completion, Jira status under the Low Code Automation section, changes to Connected.
   • b. Connect using PAT (Personal Access Token)
     • Enter your Atlassian host name and email ID.
     • To get your API access token, click Get your API token. It redirects you to the Jira website.
     • In Jira, under API Tokens, click Create API token.
     • Enter a label for your token and click Create.
     • Copy the generated API token right away. Note, it will not be visible again.
     • Return to Low Code Automation, enter the hostname, email, and the copied token.
     • Click Continue to connect with Low Code Automation. On successful completion, Jira status changes to Connected.

Jira self-hosted

It explains the following:

• Prerequisites
• Integrate Jira self-hosted

Prerequisites

BrowserStack Local Library

To integrate BrowserStack with your self-hosted Jira instance, you need to set up the BrowserStack Local Binary. Follow these steps to ensure proper configuration.

This will ensure that you have the necessary setup to connect their local environment to BrowserStack before proceeding with the integration steps.

Integrate Jira self-hosted

To integrate Jira self-hosted with your Low Code Automation:

1. On the left navigation bar of Low Code Automation, click Integrations.
2. On the Integrations page, click Connect under the Jira logo.
3. Select Self Hosted from the menu.
4. Click Continue with Jira.
5. Enter your Atlassian host URL and API token to complete the integration. To get your API access token, click Get your API token.
6. Click Continue. On successful completion, Jira status changes to Connected.

After successful authentication, the Jira tile should indicate a connected status. Your Jira self-hosted instance is now integrated with the Low Code Automation, allowing you to create and track issues directly from the tool.

Report an issue on Jira

1. On Low Code Automation, go to Builds and select the required failed test.
2. On the Test Run pane, click Report a bug.
3. Select a project from the Project drop-down menu in the window that appears. Low Code Automation automatically picks up all the fields in your Jira project.
   
4. On the Create Issue tab, select the issue type.
   
5. Enter the details about the bug. Click Show all fields to view all the fields.
   
6. Expand Additional meta data added with description to view all the test related metadata that Low Code Automation auto-populates. Note that the fields in your Jira project are auto-populated here by Low Code Automation. For more information, see the Metadata to aid in debugging section.
7. Click Create.
   

You will receive a success message that the Jira issue was created.

You can click View issue on the success message to view the bug on Jira.

The Jira bug gets associated with the test run.

Metadata to aid in debugging

When you report a Jira bug, Low Code Automation logs the following metadata and other information to the Jira bug and makes debugging easier:

• Test resolution
• Locale
• Starting URL of the test
• Browser
• Browser version
• Device
• Step number
• Step description
• Number of retries
• Timeout
• Error message
• Link to the test: This link redirects user to test page where users can view it.
• Link to the test execution: The link redirects the user to test execution details.

As Low Code Automation automatically logs this information onto the Jira bug, you can reduce manual work, debug faster, and improve the data quality of your Jira bugs.

Update an issue on Jira

You can update an issue that is linked to a test run. You can also link an existing issue from the Jira board to a specific test run.

1. On Low Code Automation, go to Builds and select the required failed test.
2. On the Test Run pane, click Issues and then click Report a bug. Note that the Issues button only appears if there is an issue already linked.
3. Click the Update existing issue tab, select the project you need from the Project menu, and then select the bug you want to update from the Issue menu.
4. Click Show all fields to view additional fields. Update the details about the bug.
   
5. Click Update.
   

You will receive a success message that the Jira issue was updated.

To disconnect the integration, click Disconnect on the Jira tab. In the Disconnect Jira dialog, type Disconnect in the box and click Disconnect again.