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Report bugs on Jira or Azure DevOps from BrowserStack App Accessibility Testing

Learn how to report bugs directly from App Accessibility Testing by integrating with Jira and Azure DevOps.

Integrate Jira or Azure DevOps to report bugs directly from App Accessibility Testing. You can use this integration to:

  • Create a Jira or Azure DevOps issue for an entire accessibility report.
  • Create an issue for individual scans within a report.

Integrate Jira with App Accessibility Testing

Follow these steps to integrate Jira with App Accessibility Testing.

You can integrate Jira with BrowserStack either as a stand-alone process or when reporting an issue.

Skip the following procedure if you have already integrated Jira with BrowserStack or if you prefer to integrate it as a part of the reporting process. To report an issue using Jira, see Report a Jira issue.

In the sidebar, click Integrations.
App Accessibility sidebar

On the Integrations page, click Connect on the Jira row. Select the Connect button on the Jira row'

In the pop-up window, select Jira On Cloud or Self Hosted from the drop-down menu based on your Jira configuration.

Choose your authentication method:

  • To authenticate using OAuth, click Connect using OAuth. In the Log in to continue pop-up window, select your preferred credential manager and enter your OAuth credentials.
  • TTo authenticate with a PAT or connect to a self-hosted Jira configuration, click Connect using PAT or Self-hosted, and enter your credentials:
    • Atlassian Hostname (https://<company-name>.atlassian.net)
    • Jira Email or Username
    • API token or password. To generate an API token, click Get API Token.

BrowserStack recommends using an API token instead of a password.

Jira Sign in

Click Accept on the BrowserStack JIRA Integration is requesting access to your Atlassian account page to integrate Jira with App Accessibility Testing.

Report a Jira issue

Follow these steps to report an issue using Jira with App Accessibility Testing.

You can create a Jira issue for the entire report or for individual scans in a report:

  • To create an issue for the entire report, navigate to the App Accessibility Testing report and click Create ticket below the top navigation bar. Click the Create ticket button at the top of the page

  • To create an issue for individual scans in a report, click Create ticket below the scan report. Click the Create ticket button at the end of the report

If you have not integrated Jira with BrowserStack, select Jira in the Available Integrations pop-up window and complete the authentication. For detailed information about Jira authentication and integration, refer to step 3 to 6 of Integrate Jira with App Accessibility Testing.

In the Jira pop-up window, select your Organization from the drop-down. This field will be auto-populated for all later issues that you create.
Jira pop-up window to create a new issue

Select a project from the drop-down. App Accessibility Testing automatically picks up all the fields in your Jira project. This field will be auto-populated for all later issues that you create.
Select a project from the drop-down

Click the Create Issue tab and select the issue type.
Click 'Create issue' and select 'bug'

Enter the bug details. Click Show all fields to view all the fields.

The Label, Project, Issue Type, Summary, and Description fields are auto-populated by App Accessibility Testing. You can edit these fields based on your requirements.

Enter assignee name description, label, priority, etc.

Click Create Issue.
Click the create issue button

A success message banner will appear, indicating that the Jira issue was created. Message banner indicating the Jira issue has been successfully created.

You can click View issue on the success message banner to view the bug on Jira.

If you encounter the Create a project in your Jira in order to continue error when raising a Jira issue, disconnect Jira and reconnect using an API token instead of a password. For detailed information on how to connect Jira using an API token, see Integrate Jira with App Accessibility Testing.

Integrate Azure DevOps with App Accessibility Testing

Follow these steps to integrate Azure DevOps with App Accessibility Testing.

You can integrate Azure DevOps with BrowserStack either as a stand-alone process or when reporting an issue.

Skip the following procedure if you have already integrated Azure DevOps with BrowserStack or if you prefer to integrate it as a part of the reporting process. To report an issue using Azure DevOps, see Report an Azure DevOps issue.

In the sidebar, click Integrations.
App Accessibility sidebar

On the Integrations page, click Connect on the Azure row. Select the Connect button on the Jira row'

In the pop-up window, click Connect using OAuth.
Click connect using OAuth

Enter your Azure personal access token and click Connect with Azure. click connect with azure

Report an Azure DevOps issue

Follow these steps to report an issue using Azure DevOps with App Accessibility Testing.

You can create an Azure DevOps issue for the entire report or for individual scans in a report:

  • To create an issue for the entire report, navigate to the App Accessibility Testing report and click Create ticket below the top navigation bar. Click the Create ticket button at the top of the page

  • To create an issue for individual scans in a report, click Create ticket below the scan report. Click the Create ticket button at the end of the report

If you have not integrated Azure DevOps with BrowserStack, select Azure in the Available Integrations pop-up window and complete the authentication. For detailed information about Azure DevOps authentication and integration, see step 3 to 6 of Integrate Azure DevOps with App Accessibility Testing.

In the Azure DevOps pop-up window, select your Organization from the drop-down. This field will be auto-populated for all later issues that you create. ADO - select an Organization from the drop-down

Select a Project from the drop-down. App Accessibility Testing automatically picks up all the fields in your Azure DevOps project. This field will be auto-populated for all later issues that you create. ADO - select a project from the drop-down

Click the Create Issue tab and select the Work Item Type from the drop-down.
ADO - select a Work Item Type from the drop-down

Enter the details about the issue. Click Show all fields to view all the fields.

The Label, Project, Work Item Type, Title, and Description fields are auto-populated by App Accessibility Testing. You can edit these fields based on your requirements.

Click Create.

A success message banner is displayed indicating that the Azure DevOps issue was created. Click the view button

You can click View issue on the success message banner to view the bug on Azure DevOps.

Metadata in Jira and Azure DevOps to aid in debugging

When you report an issue in Jira or Azure DevOps, App Accessibility Testing logs contextual metadata to the work item and makes debugging easier. As a result, you can reduce manual work, fix issues faster, and improve the data quality of your work items.

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