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cognitive-captcha

Severity: Serious

Description

Do not use CAPTCHA which tests the cognitive abilities of a user. CAPTCHAs that involve math problems, word problems, puzzles, memory tests, etc. test the mental skills of the user and hence violate the cognitive-captcha rule.

If a CAPTCHA is essential, use a solution that doesn’t test the cognitive abilities of the user. reCAPTCHA v3 is a good option to thwart bots without troubling users with cognitive disabilities.

The cognitive-captcha rule follows Level AA conformance and allows CAPTCHAs which ask the user to identify images that contain a specific object from a group of images.

Example

Consider the following example in which a math problem is used as a CAPTCHA.

A register page with a captcha to solve 9 - 7

Although this could be considered a simple math problem, it tests the cognitive abilities of the user and hence violates the cognitive-captcha rule.

In contrast, the following signup page uses reCAPTCHA v3. While it effectively blocks bots, users don’t have to perform any task that test their cognitive abilities.

A register page with a note on recaptcha

Note that while image verification CAPTCHAs do not break the cognitive-captcha rule, they violate the stricter cognitive-captcha-enhanced rule (Level AAA conformance).

How to fix?

Follow these steps to fix any violations in the cognitive-captcha rule:

  • Check if your website uses CAPTCHAs that test the cognitive abilities of a user.
  • Replace any such CAPTCHAs with one that doesn’t test the cognitive abilities of a user. The best practice is to use reCAPTCHA v3.

Reference

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