Report bugs on Jira or Azure DevOps from BrowserStack Accessibility Testing

You can report bugs directly from BrowserStack Accessibility Testing on Jira and Azure with contextual information.

You can report bugs on Jira or Azure DevOps (ADO) without leaving BrowserStack Accessibility. To use this feature, first you need to integrate Jira or Azure DevOps with BrowserStack.

Integrate Jira with Accessibility Testing

Depending on your Jira instance type, choose the appropriate procedure for either:

• Jira On Cloud
• Self Hosted

Integrate Jira on cloud

To integrate Jira with Accessibility Testing on cloud:

1. Sign in to BrowserStack Accessibility Testing.
2. Hover the cursor over the profile icon on the top navigation bar, and select Integrations from the drop-down list.
   
3. On the Integrations page, click Connect under the Jira Software logo.
4. On the Sign-in to Jira prompt, enter your credentials, including your Atlassian Hostname (https://<company-name>.atlassian.net), Jira Email or Username, and API token or password. To generate an API token, click Get API Token.
5. Click Connect to my Jira account to integrate Jira with Accessibility Testing.

Integrate Jira self hosted

Follow these steps to integrate Jira self hosted with Accessibility Testing.

1. In the left navigation bar of Accessibility Testing, click Integrations.

   

2. On the Integrations page, click Connect under the Jira Software logo.

   

3. Select Self Hosted from the dropdown menu.

   

4. Click Continue with Jira.

5. Enter your Atlassian host URL and API token to complete the integration.

   

6. Click Continue.

After successful authentication, the Jira tile should indicate a connected status. Your Jira Self-Hosted instance is now integrated with Accessibility Testing, allowing you to create and track issues directly from the tool.

Report an issue on Jira

Ensure that you have integrated Jira with Accessibility Testing.

1. You can initiate a Jira bug in a few ways:

   • From any Accessibility Testing report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug at the top-right corner.

   • On any individual error in a report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug.

2. If prompted, select Jira from the window.
   

3. Select a project from the drop-down. Accessibility Testing automatically picks up all the fields in your Jira project.
   
4. Click the Create Issue tab and select the issue type.
   
5. Enter the details about the bug. Click Show all fields to view all the fields. Note that the fields in your Jira project are auto-populated here by Accessibility Testing.
   
6. Click Create Issue.
   

You will receive a success message that the Jira issue was created.

You can click View on the success message to view the bug on Jira.

Metadata in Jira to aid in debugging

When you report a Jira bug, Accessibility Testing logs contextual Metadata to the Jira bug and makes debugging easier.

As Accessibility Testing automatically logs this information onto the Jira bug, you can reduce manual work, fix issues faster, and improve the data quality of your Jira bugs.

Update an issue on Jira

Ensure that you have integrated Jira with Accessibility Testing.

1. You can open the window to update a Jira bug in two ways:

   • From any Accessibility Testing report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug at the top-right corner.

   • On any individual error in a report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug.

2. Select a project from the Project drop-down.
   
3. Click the Update existing issue tab and select the bug that you want to update from the Issue drop-down.
   
4. Click Show all fields to view additional fields. Update the details about the bug.
   
5. Click Update Issue.
   

You will receive a success message that the Jira issue has been updated.

Integrate Azure DevOps with Accessibility Testing

1. Sign in to BrowserStack Accessibility Testing.
2. Hover the cursor over the profile icon on the top navigation bar, and select Integrations from the drop-down list.
   
3. On the Integrations page, click Connect under the Azure logo.

4. In the pop-up window, click Connect using OAuth.

   

5. Enter you Azure personal access token and click Connect with Azure.

   

Report an issue on Azure DevOps

Ensure that you have integrated ADO with Accessibility Testing.

1. You can initiate an ADO bug in a few ways:

   • From any Accessibility Testing report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug at the top-right corner.

   • On any individual error in a report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug.

2. If prompted, select Azure from the window.
   

3. Select your Organization from the drop-down.
4. Select a Project from the drop-down. Accessibility Testing automatically picks up all the fields in your ADO project.
   
5. Click the Create Issue tab and select the Work Item Type from the drop-down.
   
6. Enter the details about the issue. Click Show all fields to view all the fields. Note that the fields in your ADO project are auto-populated here by Accessibility Testing.
   
7. Click Create.
   

You will receive a success message that the ADO issue was created.

Metadata in ADO to aid in debugging

When you report an issue in ADO, Accessibility Testing logs contextual Metadata to the work item and makes debugging easier.

As Accessibility Testing automatically logs this information onto the ADO work item, you can reduce manual work, fix issues faster, and improve the data quality of your work items.

Update an issue on ADO

Ensure that you have integrated Azure with Accessibility Testing.

1. You can open the window to update an ADO work item in two ways:

   • From any Accessibility Testing report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug at the top-right corner.

   • On any individual error in a report (in Website Scanner, Workflow Analyzer, Assisted tests, and Automated tests), click Report a bug.

2. Select your Organization from the drop-down.
3. Select a Project from the drop-down. Accessibility Testing automatically picks up all the fields in your ADO project.
   
4. Click the Update existing issue tab and select the Work Item Type from the drop-down.
   
5. Enter the details about the issue. Click Show all fields to view all the fields. Note that the fields in your ADO project are auto-populated here by Accessibility Testing.
   
6. Click Update.
   

You will receive a success message that the ADO work item issue has been updated.