Tests fail to run on BrowserStack with all Parallels in use error

Learn how to resolve the All parallel tests are currently in use error message.

Issue

When you run your tests on BrowserStack, you may encounter the following error:

All parallel tests are currently in use, including the queued tests. Please wait to finish or upgrade your plan to add more sessions.

Cause

This error can occur due to any of the following reasons:

• You tried to run a test, but the number of parallel and queued tests is already full.
• You or the sub-team you are assigned to doesn’t have parallels assigned.

Resolution/Workaround

You can try the following resolutions:

Check available parallel and queued tests

Before you run any parallel test on BrowserStack, check the number of available parallel and queued tests using the Plan API :

# Find the available number of parallel and queued tests
curl -u "{your_username}:{your_access_key}" https://api.browserstack.com/app-automate/plan.json

The response to this command is as follows:

{
    "automate_plan":"App Automate",
    "parallel_sessions_running":5,
    "team_parallel_sessions_max_allowed":5,
    "parallel_sessions_max_allowed":5,
    "queued_sessions":5,
    "queued_sessions_max_allowed":5
}

Observe the response and check the following table:

Check product access

On the App Automate dashboard, click User Management and then click the Users tab and search for a username to verify the products that you can access.

For access to any other product, contact us.