Device Management
Manage devices on BrowserStack’s Private Devices offering
BrowserStack’s Device Management Dashboard helps admins efficiently allocate, monitor, and optimize device usage, ensuring seamless testing workflows and enhanced productivity.
Access the Device Management Dashboard
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Login to your BrowserStack account.
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Click on your profile icon and select Account & Profile or User Management.
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Hover over the Device Management dropdown and select Device Management to access the Device Management Dashboard. You will see the list of devices that are available for you.
Features of the Device Management Dashboard
The following are the key features of the Device Management Dashboard:
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Device overview:
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Track active users, device statuses (
Available,Blocked,Offline,Cleaning), and details like model, UDID, and SIM information. -
Filter devices by OS type, status, allocated team, and region on the dashboard.
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Team creation and device assignment: Create teams, allocate devices to teams, and manage shared pools.
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Device redistribution: Reallocate devices between teams based on availability and testing needs.
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Tester efficiency monitoring: Assess tester performance and device usage to ensure optimal resource utilization.
If you are unable to see the Device Management section, contact BrowserStack support.
User roles and access permissions
Device allocation is based on user roles. Here’s a summary of access levels:
| User Type | Sub-Type | Access Level | Behavior |
|---|---|---|---|
| User | Group user | Read only | - Users who are not part of any team can view shared pool devices only. - Cannot allocate or deallocate devices. |
| Team user | Read only | - Users who are part of a team can view shared pool devices and devices assigned to their team. - Cannot allocate or deallocate devices. |
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| Admin/Owner | Group owner | Read & write | - Part of the organization. Can view shared pool devices and devices allocated to all teams. - Can allocate/deallocate devices. - Can update device cleanup preferences. |
| Group admin | Read & write | - Part of the organization. Can view shared pool devices and devices allocated to all teams. - Can allocate/deallocate devices. - Can update device cleanup preferences. |
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| Team Admin | Read | - Can view shared pool devices and devices allocated to all teams. - Cannot allocate or deallocate devices. |
For more details, refer to Permissions to create and manage service accounts.
Next steps
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Contact our Support team for immediate help while we work on improving our docs.
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