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Why am I unable to perform Visual Validations?

If you are encountering issues with Visual Validation, it could be due to VPN or Firewall restrictions blocking the necessary endpoints for Low Code Automation. In such cases, please consult your system or network administrator and whitelist the following endpoints on your network:

  • *.browserstack.com*
  • *.percy.io*
  • *.github.com/*

If you are using an Apple M series machine and are able to record Visual validations, but it fails during execution with one of the below messages, it is likely that Rosetta is not installed on your machine.

    - Found the element, but failed to process screenshot for comparison. Please follow the steps here to get support.

    - Found the element, but could not capture screenshot for comparison. Please follow the steps here to get support.

To resolve these errors, run the below command from your command line terminal to install Rosetta and try executing the test again:

  • --> softwareupdate --install-rosetta

If you continue to experience difficulties after whitelisting, contact Support.

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