App Live
In this section, you can find commonly asked questions around doing interactive app testing on BrowserStack App Live.Visit our documentation for more information.
Frequently asked by people
- I am not able to sign-in to App Store or TestFlight with my Apple ID. How can I fix it?
- Why does my .ipa file (iOS App) fail to install?
- How can I screen record a session on App Live?
- Why do I see a “Screen Broadcast” / “Recording Icon” / “Red Dot” on the notification bar while testing on iOS devices?
- Why can’t I enter my password on Apple devices from iOS 13 onwards?
App
- How many apps can I upload and how long will it be available on BrowserStack?
- Why does the app screen go blank when I interact with the app on App Live?
- Why does my app fails to install on a few remote devices with the “App not supported on rooted device” message?
- Why can’t I create a new Apple ID using a BrowserStack device?
- Why am I unable to launch my app on the BrowserStack device?
Devices and Operating Systems
Features
- Can I disable the Developer mode on mobile devices?
- What is the Test sensitive use cases option in App Live?
- Which devices do not support network tracking?
- Can I access the Developer options on BrowserStack’s remote Android devices?
- As a part of my app testing, I need to activate Bluetooth on App Live device. How can I do that?
Integrations
Test session
- Why do I see the error message “You are not authorized to start a session with this APK/AAB/IPA”?
- How can I screen record a session on App Live?
- What if I leave the BrowserStack App Live testing session idle?
- Access a device from a browser. That’s awesome! Will I require any additional software to use BrowserStack?
- Why do I see a “Screen Broadcast” / “Recording Icon” / “Red Dot” on the notification bar while testing on iOS devices?
