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Why am I unable to launch my app on the BrowserStack device?

Your app may fail to launch with an “Application not supported on this device” error if the device’s OS version is lower than the minimum version supported by the app. 

To resolve this issue:

    * Launch your app on a device running a higher OS version.

    * Confirm the minimum supported OS version with the app developer.

If you encounter any other error, contact BrowserStack Support.

The App Live dashboard with the Application not supported on this device error message.


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