Troubleshooting Playwright errors
Learn about the different types of errors and how to handle them.
While running the Playwright tests on BrowserStack, you may face different errors like Timeout error, Authentication or connection getting lost between client-side and server-side.
ABRUPT_CLOSE
ABRUPT_CLOSE refers to the unexpected and sudden termination of the browser during the test execution. It can happen due to various reasons, such as the Playwright version mismatch, or other unexpected issues with the browser environment.
| Type of error | Error description | Pointers for resolution |
|---|---|---|
| Playwright Client-Server mismatch | The versions of the Playwright installed on the client-side and server-side are not compatible. It often happens when you use different versions of Playwright in your testing environment | Verify and update both the client and server to the same version. Check the Supported Playwright versions for further details. You can set the required Playwright version on both client and server side using browserstack.playwrightVersion and client.playwrightVersion in your test script. |
| Asynchronous Requests | Errors that may arise due to requests getting sent in an asynchronous manners to BrowserStack. For example, you sent a page.goto('https://bstackdemo.com/') request to the BrowserStack server and before getting the response from the server, the second request page.getByText('Checkout').click() was sent to the server. This can cause the session to close abruptly |
You can add appropriate wait time between requests using page.waitForTimeout(5000) in your test script. You can also run the DEBUG=pw:api* <run-test-command> in your terminal to see the complete requests log and check if there are any asynchronous requests sent to the server |
| Client-side exceptions | Exceptions that originate from the user’s test script due to various reasons, such as incorrect element selectors or some unexpected behavior | To handle client-side exceptions in Playwright, you can use try-catch blocks to handle exceptions that might occur during your test execution |
| Playwright server-side exceptions | Exceptions that occurs in the Playwright server environment while executing a test script. It can be due to version mismatches, misconfigured settings, etc. | Check Playwright Logs within the Other Logs tab on the Automate Dashboard to debug the issue. You can also refer to the Raw Logs for further details on the error |
| Client script getting closed abruptly | Test scripts getting terminated prematurely or encountered an unhandled error, leading to an abrupt termination | You can run the DEBUG=pw:* <run-test-command> in your terminal to see the requests sent to the server and debug the issue accordingly |
Other miscellaneous reasons
If there are any errors while your tests are running, Automate dashboard shows those exact errors, and you can update or retry your tests as required.
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