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  • support(32)
  • guides(9)
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  • documentation(4)
  • blogs-articles(2)
  • percy(1)
  1. Understanding Billing & Invoices section

    You can use the "Billing & Invoices" section for the following: View / Download Invoices Modify Bill To / Ship to Address Update Payment Details Upd...

    support > billing
  2. How do I change the Bill-To details on my invoices? Can I add more than one recipient?

    In the Billing & Invoices section, you will find ‘Invoices’ under which you will find ‘Update your Bill-To address’ details. Here, you can do the...

    support > account-management > billing-&-subscription
  3. Can I get invoices for my payments?

    Note: You have to be the owner of your account in order to access the "Billing & Invoices" section. You can refer this FAQ to find the owner of your ...

    support > billing
  4. What happens if my invoice shows incorrect organisation details ex: Name, Address etc?

    Note: You have to be the owner of your account in order to make the below changes. You can refer this FAQ to find the owner of your account. You can fix th...

    support > billing
  5. What is the tax component mentioned in my invoice? How is it calculated?

    Starting January 25th, 2021, BrowserStack shall start collecting applicable taxes as per your jurisdiction which is included as a separate component in your i...

    support > taxes
  6. Can I add VAT number and get deduction after my invoice is generated & payment is collected?

    Yes, you can add your VAT/GST details and get a tax refund on the last posted invoice. Add VAT/GST number on the billing page. Please click on 'Incorrect ...

    support > taxes
  7. Is there any way I can access old invoices?

    Note: You have to be the owner of your account in order to access the "Billing & Invoices" section.  You can refer this FAQ to find the owner of your a...

    support > billing
  8. Can I avail tax exemption on valid VAT ID, Sales tax number, or GST number?

    Note: You have to be the owner of your account in order to make the below changes. You can refer this FAQ to find the owner of your account. Yes, you ca...

    support > taxes
  9. How do I update my billing information or credit card details?

    You can change your billing information in the Billing & Invoices section. Note: You have to be the owner of your Organization to access billing deta...

    support > account-management > billing-&-subscription
  10. What type of payment methods do you accept?

    We accept Visa, MasterCard, Discover and American Express. For annual payments, we can issue invoices and accept POs. Credit cards and bank transfers are our...

    support > payment
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