Will BrowserStack charge VAT even if a Russian company provides a valid VAT number?
Yes, BrowserStack will charge VAT for all customers in Russia. If you have provided a registered VAT number to BrowserStack, the same shall be printed on the ...
SupportTaxes
What happens if I cancel my Percy plan?
If you cancel your plan, your plan will not be be renewed for the next term. However, you will be charged for additional screenshots for the current month at ...
SupportBilling
How are Percy’s additional screenshot fees calculated?
Your Percy plan comes with monthly included screenshots. Any screenshot usage beyond the included units in your plan will be treated as overage, and will be c...
SupportBilling
Do you include Tax in the prices listed on the website?
No, the prices listed on our pricing page do not include any tax. However once you provide your location and relevant VAT/GST/ Sales tax registration number (...
SupportTaxes
Will BrowserStack charge VAT even if a South African company provides a valid VAT number?
Yes, BrowserStack will charge VAT for all customers in South Africa. If you have provided a registered VAT number to BrowserStack, the same shall be printed o...
SupportTaxes
How do I upgrade the monthly subscription to annual? How will I be charged?
You can upgrade your monthly subscription to annual at any time from the Pricing page and you will be charged on a pro-rated basis. The pro-ration is ca...
SupportBilling
How does the recurring billing work?
We automatically charge your credit card at the end of each billing cycle to ensure your testing continues uninterrupted. You can stop your Subscription at a...
SupportBilling
How do I cancel my subscription?
Note: You have to be the owner of your account to make the below changes. You can cancel your subscription from the bottom of the Account Overview page. Yo...
SupportAccount managementBilling & subscription
I have a tax exemption certificate. How can I provide my certificate to avoid paying VAT, Sales Tax or GST?
If you are a reseller, or have purchased a subscription via our sales representative, please contact your account executive. For any additional help, contact ...
SupportTaxes
What is the cancellation policy?
Cancellation stops the auto-renewal of a BrowserStack subscription. Subscriptions are active until the end of the billing cycle. For instance, if you have pai...
