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support
Account Management
Frequently asked questions by our users regarding Teams & Account. Use them to find instant help on using BrowserStack.
Billing & Payment
Frequently asked questions by our users regarding Plans & Pricing. Use them to find instant help on using BrowserStack.
Billing
Frequently asked questions by our users regarding Billing in Plans & Pricing. Use them to find instant help on using BrowserStack.
Billing & Subscription
Frequently asked questions by our users regarding Billing & Subscription in Teams & Account. Use them to find instant help on using BrowserStack.
Taxes
Frequently asked questions by our users regarding Taxes in Plans & Pricing. Use them to find instant help on using BrowserStack.
Will BrowserStack charge VAT even if a Mexican company provides a valid VAT number?
Yes, BrowserStack will charge VAT for all customers in Mexico. If you have provided a registered VAT number to BrowserStack, the same shall be printed on the ...
Will a reseller need to pay tax for a client that is not in a taxable country?
Yes, for resellers VAT, Sales Tax or GST is applied based on the location of the reseller and not the customer. However, if you have a valid tax exemption cer...
Unable to purchase a lower-tier subscription?
The pricing page show plans as per the number of users added to your account. If you currently have added more users and want to buy a lower-tier plan then f...
How do I remove my card details from the account?
In order to remove the card details form the account permanently you need to cancel the auto-renewal of your subscription. Once done, kindly write an email t...
Will BrowserStack charge VAT even if a company from Switzerland provides a valid VAT number?
Yes, BrowserStack will charge VAT for all customers in Switzerland. If you have provided a registered VAT number to BrowserStack, the same shall be printed on...
