The pricing page show plans as per the number of users added to your account. If you currently have added more users and want to buy a lower-tier plan then first remove the additional users from the User Management page and then try making the purchase.
Unable to purchase a lower-tier subscription?
Did this answer your question?
What did you like?
We're sorry to hear that.
Thank you for your feedback.
Related articles
- How do I upgrade the monthly subscription to annual? How will I be charged?
- Can I have monthly and annual billing cycles on the same account?
- What happens if I cancel my Percy plan?
- What happens if my invoice shows incorrect organisation details ex: Name, Address etc?
- Understanding Billing & Invoices section
- Can I get invoices for my payments?
- How does the recurring billing work?