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Why am I unable to launch my app on the BrowserStack device?

If your app fails to launch on the BrowserStack device and the session terminates with the message shown below, this means that you are attempting to launch the app on a device running OS version lower than the minimum OS version supported by your app. Please try launching the app on a device running a higher OS version or check with the app developer regarding the minimum OS version supported for your app.


The App Live dashboard with the Application not supported on this device error message.

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