How can we help?

Why am I unable to launch my app on the BrowserStack device?

If your app fails to launch on the BrowserStack device and the session terminates with the message shown below, this means that you are attempting to launch the app on a device running OS version lower than the minimum OS version supported by your app. Please try launching the app on a device running a higher OS version or check with the app developer regarding the minimum OS version supported for your app.


Other Resources

Still can’t find what you are looking for?

We are always happy to help with any questions

Support resources Contact Us

Provide your business email to continue