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support
Why is my build stuck on receiving state?
When the Percy build is stuck on the “Receiving build” screen it indicates that your Percy client/SDK or CI/CD may have failed to upload or finalize al...
Percy
Frequently asked questions by our users regarding Percy. Use them to find instant help on using BrowserStack.
Usage and Troubleshooting
Frequently asked questions by our users regarding Usage and Troubleshooting in Percy. Use them to find instant help on using BrowserStack.
How does Percy calculate the snapshot/screenshot usage?
Percy calculates your usage based on the number of snapshots/screenshots you are trying to take per build. As an example, if you snapshot one page on: Ch...
How can I test for visual regression when the mobile keyboard is visible?
We remove the keyboard for stability, but we plan to offer this functionality soon. ...
Do I need to select both iOS and Android browsers when using mobile browsers?
No, you can select based on your requirements, at the same time, we recommend testing on both browsers to detect Cross Browser & OS issues earlier. ...
Does Percy support Shadow DOM?
Percy now supports Shadow DOM. You can view this documentation to get started on using Shadow DOM with Percy. Documentation Link: https://docs.percy.io/...
What are the grouping options provided by Percy?
Percy provides two grouping options for managing snapshots: - Snapshot Grouping with Matching Diffs - Group Snapshot by Test Case Name In Snapshot Group...
Can I override the Appium driver function for Percy SDK execution?
To execute Percy SDK with Appium, Percy utilizes three key Appium driver functions: Get Session Capabilities: Appium Function: Get - appium Execute Scr...
How can I check the device used to capture the current snapshot?
On the top-left of your Percy dashboard, click the icon in the build information. ...
